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| 1. Invitation price includes
one invitation with unlined envelope, and one matching
response card with unlined envelope. Return address
on response card available for an additional $ 0.20.
Matching lined envelopes, when available, are an additional
$ 1.20 for large and $ 1.00 for small |
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| 2. Not at the present
time. We are currently working on a CD catague which
will be available at no charge. Please check back with
us at a later date. |
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| 3. It is considered a
nice gesture to thank all of your guests for attending.
Notification that you will be needing thank-you cards
should be done when you place your invitation order.
This ensures that the design process is done and ready
to be printed. We will match your thank-you cards to
the invitaion that you ordered and include one in your
sample for approval. You may place your order for thank-you
cards at any time, but we recommend that you wait until
you have the final count of the number of guests that
will be attending. |
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| 4. A response card is
a card that is included with each invitation and is
a means for each guest to accept or decline the invitation
to the wedding. It includes a space for the guest to
write the names of the people who will be attending,
or their names and number of guests they will be bringing.
A Response card should date several weeks before the
wedding, ensuring that you have enough time to notify
your banquet hall of the number of attendees. Placing
a stamp on the response card envelope will increase
the percentage of response cards that you receive back. |
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| 5. An announcement card
is a notification of your marriage to people who are
not being invited to the ceremony or the reception.
Often budget or banquet hall restrictions will disclude
people from your invitation list, an announcement card
is a nice way to let them know that you are getting
married. |
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| 6. A reception card is
generally included with your invitation if the ceremony
and the reception are being held in two different locations.
The invitation would state the name and address of the
ceremony, while the reception card would state the name
and address of the banquet hall. |
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| 7. A save-the-date card
is used to notify out-of-town guests well in advance
of the date or your wedding. This allows guests sufficient
time to make travel and accommodation arrangements. Save-the-date
card information may vary depending on what you need
to let your guests know. You may have only the date
chosen and not the location, you may have made special
arrangements with a local hotel for discounted rates,
etc. A formal invitation should still be sent when all
the final arrangements have been made. |
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| 8. Maps are custom designed
to fit your needs. It may be a map for out-of-town guests
to get from the airport to the hotel including a reservation
phone number and rates of the rooms. It may be a map
for guests to get from the church to the reception hall.
We will do our best to design a map to suit whatever
purpose. |
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| 9. If you are having
an outdoor wedding it is a good idea to include a rain
card. The card would include such information as an
alternate time and/or location of the ceremony in case
of bad weather, and perhaps a phone number they can
call to confirm a change in the time or location. |
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| 10. A save-the-date
card should be sent as soon as possible to allow your
guests to make suitable arrangements. Whenever possible,include
choice of local hotels, and/or a specific hotel that
you may be able to get a discounted rate at. A map is
always a good idea to make it easier for your guests
to get to the hotel from either a major hiway or the
airport. |
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| 11. In the past tissue
was used to protect against ink smudges. With today’s
printing methods, the tissue is no longer a requirement
but we still use it for aesthetic reasons and to uphold
tradition. |
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| 12. No. These are just
suggested verses. If you have a verse or wording of
your own, we will do our best to incorporate it into
your invitation. Please note that some invitations are
very limited on text areas, so it will depend on the
invitation you choose and the amount of information
that you need included in the text area. |
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| 13. Yes. We will do
our best to print in most languages, however, we will
only be able to set up and make corrections to text
printed in English and French. For any other language
a file will have to be set up and sent to us in the
approximate size and font that you need for the printable
area. Color of the text can be changed but no corrections
can be made so it will be printed ‘as
is’. |
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| 14. Absolutely. Our
designers will do their best to duplicate, within our
capabilities, any design that you have in mind. Please
take into consideration that we use linen paper in white
and natural only. This excludes glossy papers or lifted
embossing. Any specialty embellishments and/or papers
will be on a strictly ‘closest available’
basis. Prices will vary depending on your specifications. |
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| 15. Yes. Please contact
us for more information. |
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| 16. Ordering the correct
amount of invitations does not just depend on the number
of people on your guest list. If there are 100 people
on your guest list, this does not necessarily mean you
need 100 invitations. Couples, for example, will require
only one, and any children they have will be covered
with the same invitation. Make sure to include the bride’s
parents, the groom’s parents and the wedding party
in your final count. We include two extra invitations
and four extra envelopes with your order, this allows for mistakes in your
addressing, for any last
minute additions to your guest list, and/or of course,
a memento for yourself. |
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| 17. Invitations should
be ordered 4 months before the wedding date. This
allows 3 to 6 weeks for your invitations to arrive to
you, a week or so for you to write all of the addresses
on the outer envelopes and send them out in the mail
and and 3 to 4 weeks for the invitations to reach their
destinations and reponse cards to be returned to you,
and 3 to 4 weeks for you to receive your response cards,
do your final count and notify your banquet hall or
caterer of number of attendees. |
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| 18. Invitations should
be addressed and in the mail 6 to 8 weeks before the
wedding date. This allows 3 to 4 weeks for the invitations
to reach their destinations and reponse cards to be
returned to you, and 3 to 4 weeks for you to receive
your response cards, do your final count and notify
your banquet hall or caterer of number of attendees. |
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| 19. Your order will
take 3 to 6 weeks after final approval and payment have
been made. Shipping time will depend on location of
shipping address. |
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| 20. Yes, we do RUSH
orders. Rush orders can be done within a reasonable
time frame for an additional cost of 25%. Please call
us for further details and to make arrangements. 416-919-7294 |
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| 21. Sample packs available
upon request. Please visit the Sample Pack section of
our website for more details and restrictrions. SAMPLE PACKS |
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| 22. Absolutely. We recommend
that you order an actual sample for your approval that
we will send to you in the mail. This ensures that the
colors and quality are exactly what you want. Any changes
to be made in text will be e-mailed for your approval.
We can also e-mail a photo of your invitation sample,
however, we do not reccomend this, as every monitor
is different and there is no garauntee that the colors
will be the same when your invitations are complete.
We will not refund any payments or deposits made to
invitations because of color differences when an actual
sample has not been approved. The first sample pack
is free of charge, any additional samples are $8.00
each. |
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| 23. Yes. If you haven’t
decided on a color scheme or theme yet, choosing an
invitaion is a great place to start. Just choose your
favorite invitation and when you order the Sample Pack,
we will include swatches of the available colored papers
at no extra charge. |
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| 24. Yes. As long as
the printing process has not started, you may make as
many changes as you need. If the printing process has
already started, changes may only be made for an extra
charge, depending on how much time and materials have
been used. |
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| 25. Each time a change
is made to your invitaion, a proof will be e-mailed
to you for approval. Once you have approved the final
copy and given us the go-ahead for printing...we will
not reprint or make any changes free of charge. Please
take the time to make sure spelling of Proper names,
addresses, dates and times are correct. If you overlook
something and receive invitations that you cannot use,
please contact us immediately and we will do our best
to get you new invitations in time for your deadline.
Rush delivery charges will apply. If you receive invitations
printed other than the final approval copy, call us
immediately and we will rush you new invitations at
absolutely
no cost to you. |
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| 26. Through Pay-Pal
we accept Visa, Mastercard, and American Express. In person
we accept money orders, or cash. We do NOT accept personal cheques. Be advised,
we will not start processing an order until all payment
methods have been cleared. |
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| 27. A 50% non-refundable
deposit is required upon original order placement. This
covers the costs of materials and labor for template set-up. When you have
approved the final copy, the remaining 50%, plus any
sample packs you ordered, is due before the printing
process is started. |
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| 28. Once the printing
process has started, we unfortunately cannot refund
any of your money. If you have paid in full and cancel
your order before printing has commenced, we will reimburse
you 50% of your payment minus any sample packs that
you ordered. The original 50% deposit is non-refundable. |
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| 29. GST tax applies. as well as other apllicable sales
taxes. |
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| 30. No, unfortunaately, we do not ship outside of Canada at this time. |
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31. Shipping and Handling
charges will vary depending on the number of invitations
ordered, the specific invitation that you chose and where they are being shipped to. For an estimate of
shipping and handling charges please call us at 416-919-7294.
Please Note
• Exact S&H charges cannot be given, as every order will be different in weight.
• Any orders over $500.00 before taxes is free S&H anywhere in Canada. |